Claims Management

Managing a claim – even a routine one – can be a complex and time-consuming task. As the experts in claims management and recovery, INDECS can lead or support you in all aspects of the claim process. With complete independence from the insurance transaction, we make your best interests our priority. Acting on your behalf, we give your claim fresh and ongoing momentum – ensuring a more speedy resolution.

INDECS has successfully managed to settle large and complicated claims for many organisations over the years. Our approach is widely respected by our clients and the parties to a claim. Considered by clients as a ‘safe pair of hands’, our support can make all the difference to the outcome of your insurance claim.

As of  May 2019, INDECS were managing USD 1.5 billion of insurance claims.

INDECS complete claims management services include:

• Managing the claim process – expert support when you need it.
• Policy reviews to identifying the potential for recovery – acting in your best interests
• Preparing and managing the supporting documentation on your behalf – optimising claim recovery
• Managing the relationship and co-ordination of the agreed strategy to progress claim to settlement.
• Identifying claim trends – preventing the same issue reoccurring – saving you money on insurance
• Expert witness advice within our scope of expertise to support litigation or arbitration procedures